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About Us
Tartangift is completely dedicated to your total satisfaction. If you have any suggestions or comments please e mail us at information@tartangift.co.uk or tel/fax on 01144 (0) 1289 382924.
Our Mailing address is Tartangift, Ronnie Hek Ltd., Sunningdale, West Street, Norham, Berwick-Upon-Tweed, TD15 2JZ.

Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

Please note that our secure credit card facility is not compatable with the Firefox Browser, please use Internet Explorer.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard, Switch and all major credit cards. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, by post or over the Internet.

Shipping And Handling
All orders will be dispatched free of charge within the UK.

Delivery Schedule
We deliver your order right away. We will normally send your order to you i within 14 business days . International orders are generally received in under 21 days.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Please note that our secure credit card facility is not compatable with the Firefox Browser, please use Internet Explorer.

Guarantee
Our promise to you - if you are dissatisfied with your goods for any reason, simply return them to us intact in original packaging within 14 days and we will refund the pruchase cost without quibble.
Please note that our secure credit card facility is not compatable with the Firefox Browser, please use Internet Explorer.

Reaching Us
Contact Information please e mail us:information@tartangift.co.uk or tel/fax 001 44 (0)1890 882527. Our Mailing address is Tartangift, Ronnie Hek Ltd, Unit 3 Coldstream Workshops, Home Place, Coldstream, Berwickshire, TD12 4DT Scotland.

Privacy Policy
Tartangift does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Returns Policy
We aim to give 100% customer satisfaction, if you are not satisfied with your purchase. You must return them to us within 14 days and we shall either replace the product or issue a full refund.